Fidelity Net Benefits 401k balance doubled, and then cash only, new quicken file, reproducible

JustAnotherSoul
JustAnotherSoul Quicken Windows Subscription Member ✭✭
edited May 2023 in Investing (Windows)
The prior thread was closed without a resolution. -- Not cool.

Following up here that supposedly there is a ticket not for this.

Specifically : Ticket ISS - 10099840.

No ETA
Has been escalated.

That's all I have...

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @JustAnotherSoul,

    Thank you for reaching out to the Community. If your Quicken is up to date and the steps in the Community Alert did not resolve the issue, I would recommend that you reach out to Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    To check if your Quicken is up to date, go to Help>Check for Updates.

    I apologize that I could not be of more assistance!

    Quicken Kristina

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