synchrony bank
I have not been able to download my Lowes Synchrony Bank information since the beginning of April. I cannot use online center or manually download my transactions using a QFX file. When will this be resolved?
Answers
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I can login to my Lowes account directly
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Hello @strand0617,
Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.
Before I can further assist you, I require some more information. What exactly is the issue that is occurring? What is your connection method with Synchrony? Do you receive any error codes or messages? What are the issues that are occurring with the QFX file?
I look forward to your response.
-Quicken Jasmine
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If I try to use One Step Update I get a message (see attached)
If I try to download a QFX file and import into Quicken nothing shows up0 -
Hello @strand0617,
Thank you for providing more information.
Due to the nature of the error message that you are receiving, it is recommended to reach out to Quicken Support directly as an escalation may be in order.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I do apologize that I could not be of more assistance.
-Quicken Jasmine
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