Do I need to renew?

Connie Friedl

I only use Quicken to keep my check register, balance checking and credit cards and do some spending reports. I never download anything. I am being billed $83.88 and don't see what it will do for me. I currently use Quicken Deluxe.

splasher

Something doesn't make sense with your $83.88 price. A renewal of Deluxe should be $4.99 x 12 or ~$60.

As a renewal, you don't qualify for the 40% off "new user" price, so $4.99/month is the price you are stuck with unless you find it at a retail source for less (make sure it is NOT "new user").

Do you need to renew, depends on whether you can live with the loss of screen space, see this thread:

https://community.quicken.com/discussion/7720791/quicken-inc-should-eliminate-or-minimize-the-large-popup-with-expiration-122-legacy-votes

splasher

It just dawned on me that you are being billed for Premier at $6.99 x 12. Are you sure that you have Deluxe?

Connie Friedl

Ops - I do have Quicken Premier.

How do I just use their check register, reconcile bank statements and download reports? I think my data is backed up on the cloud; not Quicken's cloud. I pay all my bills either by going to their sites or I have auto pay setup to draw off my checking account. I'm confused. Thank you for your help.

Boatnmaniac

@Connie Friedl - You do not need to do anything if you do not want to renew your subscription, except to make sure you have disabled automatic renewal in your online Quicken.com account. When your subscription expires it will automatically become manual-only mode.

You do, however, need to decide whether or not you can tolerate having the banners that will take up a large part of your screen that @splasher mentioned. If you are not sure about this, you might want to consider allowing your subscription to expire so you can see exactly what the banners will look like. Then if you find it is acceptable, you do not need to do anything….just keep using it manually with the banners in place. Or if you find it to be not acceptable, you can then resubscribe and the banners will go away.

As mentioned earlier, there is no way to remove those banners except by renewing the subscription.

If you do not want those banners and since you do not want/need all the features of Premier you might want to consider downgrading your subscription to either Deluxe or perhaps even Starter which are less expensive editions than Premier (Premier = $83.88; Deluxe = $59.88; Starter = $41.88).

There is a pretty good product comparison shown at: https://www.quicken.com/product-selector/reverse-nst .

The product comparison does not include Starter (yes, that is weird). You can read up more about it at https://www.quicken.com/personal-finance/quicken-starter-windows.

If you wish to downgrade you might want to read this Support Artlcle: How Do I Manage My Quicken Subscription? [Support Article].

Note: If you do downgrade to Starter edition, you will need to renew every year because if Starter is not renewed it becomes read-only. But maybe you will find Starter to be all that you need and at a price that is more acceptable to you.

If you find this confusing or are having a difficult time deciding I suggest you contact Quicken Support. They can assist you further and answer any other questions you might have.: https://www.quicken.com/support#contact-support . (Since you are a Premier subscriber you might want to consider logging into your online Quicken.com account and calling the phone number listed there, instead. That will get you priority in the calling queue.)