Useful Memo data no longer downloaded after American Express (AmEx) converted to EWC+

For decades, the American Express (AmEx) download contained useful information in the "memo" field: merchant phone number, airline ticket number, etc.

Recently, when AmEx "upgraded" from Direct Connect to EWC+, all of this information is no longer transmitted. Instead, the memo field in each transaction just has a blacked-out version of the credit card number (e.g., xxxx-xxxxxx-x1234). This, obviously, is the same for each transaction and is just a waste of space that adds no value.

Is there any way to get the old, useful memo data back?


    CMMVM Member ✭✭
    I'm experiencing similar. I hope this gets resolved.
  • Bob.
    Bob. Member ✭✭✭✭

    In my opinion, likely not. And you no longer get pdfs of sytatements as well. That may be with ALL EWC accounts, but too soon for me to be sure of that.

  • EmKay
    EmKay Member ✭✭✭

    Climbing aboard in hopes of seeing a fix to this!

    Quicken Premier for Windows (subscription, so always the current version)