jshafer Member ✭
edited May 11 in Download, Add/Update Accounts (Windows)
I added a new bank account - when I attempt to up updated all my accounts - only the "new" account updates. What have I done wrong?
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
- Navigate to Edit
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Once that is done, see if the issue still continues to persist.
I hope this helps!-Quicken Anja0