NEW! 1st Source Bank receiving Account Closed Error started 5/11/2023

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MishawakaKirk
MishawakaKirk Member ✭✭✭
Please add 1st Source Bank to the list of banks that are unable to download transactions, receiving the Accounts Closed error... Accounts are not closed, able to log in directly.
Quicken still shows the accounts with all transaction.
Attempting the Fix It option, always reports Success! Yet no transactions are downloaded

Needs your Attention:
CC-800
It appears one or more accounts at 1st Source Bank have been deleted. This could happen if you have restored from a backup file. You must add the account(s) to Quicken again. Select Fix it to resolve this error. For more information see the FAQ

See attachment

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
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    Hello @MishawakaKirk,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, if you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-800.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Options

    Hello @MishawakaKirk,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, if you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-800.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • MishawakaKirk
    MishawakaKirk Member ✭✭✭
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    Quicken Anja,
    Thanks, that worked...
    However I did nothing with my File to begin with. No restore, copy, or move. It's been the same file all along, but yesterday I started getting that error.
    Thanks for the quick resolution!
  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    Thanks for the update! Glad to hear that worked for you. 🙂

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.