Thrivent investment transactions

JackDHahn
JackDHahn Quicken Mac Subscription Member
edited June 2023 in Download, Add/Update Accounts (Mac)

Quicken connects with my Thrivent mutual fund accounts and sees the amounts. It takes a couple of minutes acting like it is downloading but it then shows $0 balance and no transactions. The "transaction" button next to the dashboard and portfolio buttons is greyed out. How can I get this corrected?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @JackDHahn,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Thrivent? You can see the connection method by navigating to Settings > Downloads > Connection Type. What exactly occurs when attempting to download transactions? Do you receive any error codes or messages? How long has this issue been occurring?

    I look forward to your response.

    -Quicken Jasmine

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