T-Mobile degraded connection - seeking status update

mysticae
mysticae Member ✭✭
in Errors and Troubleshooting (Windows)
Became T-Mobile customer in April 2023. Have not been able to get Quicken to synch with T-Mobile. E-mail from Quicken + community discussion acknowledges degraded connection to T-Mobile, but this info is buried in discussion about a recent patch.

It appears that the T-Mobile issue would qualify for "alert" status, to allow us to track progress more readily. Can you please list T-Mobile under "known issues", set it for alerts, or both?

This has been going on for over a month but seems to have gotten lost in some general patch issues.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please consider:

    cap71 avoid late fees.PNG

  • mysticae
    mysticae Member ✭✭
    > @UKR said:
    > Please consider:

    Not an issue. Thank you for sharing this again. Just seeking to have the T-Mobile degraded connection clearly trackable, distinct from recent patch issues.
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭

    @mysticae Please explain "degraded connection". What changed? What was Before and what's Now?

    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • mysticae
    mysticae Member ✭✭
    @NotACPA
    I'm using "degraded connection" based on a reply from Quicken-Kristina in another thread: https://community.quicken.com/discussion/7933692/unable-to-update-billers-after-r-49-22-update.

    Nothing changed for me, in that I don't think T-Mobile ever connected properly. I switched my cell service to T-Mobile, was waiting for it to go through (connected, waiting on bill, I think), then a couple Quicken patches, errors, and an email from Quicken saying that T-Mobile connection was a known issue and being worked on (same email re: Hulu, since resolved).

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