Merril Lynch not downloading OL-89-B

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MartyKing
MartyKing Member ✭✭

Merril Lynch had been downloading correctly but stopped this morning with an OL-89-B Error. Other account downloads downloaded accurately.

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  • MartyKing
    MartyKing Member ✭✭
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    *OL-98-B error

  • Fred Flintstone
    Fred Flintstone Member ✭✭
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    ditto....
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @MartyKing & @Fred Flintstone,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review this error-specific support article regarding error OL-89.

    If the error continues on the following business day, then as stated at the bottom of the article, you will need to contact your financial institution for further assistance:

    "If waiting does not resolve the issue, you will need to contact your financial institution. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary."

    Thank you!

    -Quicken Anja
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  • Marvin Gardens
    Marvin Gardens Member ✭✭✭
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    I contacted ML via chat about this. The rep said she would check with the back office. 10 minutes later I disconnected.
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