Paperclip icon does not appear for attachments

heidip

When I upload attachments the paperclip icon does not appear. This is a new issue for me. When I click on the attachments the attachment appears but the paperclip icon only shows sometimes. I find this very annoying because I use the paperclip icon to determine if I have a business receipt or still need to find it. I have made sure the latest patch/upgrade is installed and it is still not working.

Quicken Kristina

Hello @heidip,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. When did the issue start happening?  Was there anything that happened just before the issue started, such as a power surge, power outage, update, unexpected program or computer shutdown, etc?  Do you keep your Quicken file on your C drive or is it on a shared network drive?  Is your Quicken file synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

Thank you.