How do I request to fix a bug in displaying multicurrency investment portfolios?

Question

Sorting by Market Value (%) actually sorts by Market Value (price in nominal currency x shares) even when foreign currencies are not 1:1 to USD. There should be a column available of Market Value ($) where everything is converted to USD and the Market Value (%) should sort on this column (note the % is calculating correctly, but it is not sorting correctly). Help?

Gringo! · Answer

Thanks, will give it a try via the reporting tool.

Quicken Kristina · Answer

Hello @Gringo!,

Thank you for reaching out to the Community.  If you are wanting to report a bug, there are a couple ways to do so.

The first way is by reaching out to Quicken Support directly as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

The second way to report a bug is by going to Help>Report a Problem and filling out the requested information.  Please note that you will not receive a direct response when you report a bug this way.  These reports are reviewed daily to track multiple reports of the same trending issues and/or for troubleshooting/escalation purposes. When multiple reports of the same issue are received, those reports are investigated further. Reports that can be replicated or verified are then submitted as tickets to the proper channels.

Thank you.