Anyone else getting this message when trying to update CapitalOne accounts? FDP-189 CC-589

Question

Error #1

Error Status: error

Agg Status: CP_SCRIPT_ERROR

Error Code: FDP-189

WCC Code: CC-589

Detail: Script not written yet. New script needs to be supported for this FI

Days: 1

Snoozed: 0

created: 2023-05-24 11:42:56 +0000

modified: 2023-05-24 11:43:26 +0000

lastSeen: 2023-05-24 11:43:26 +0000

Count: 2

fiBID: 20754

fiName: Capital One Card - Current

aggChannel: FDP_DEFAULT

mikeschinkel · Answer

I am experiencing the same FDP-189 error with CaptialOne as well.

Quicken Jasmine · Answer

Hello @tipsmcc,

Thank you for providing more information, though I do apologize for the delay in response.

If you are still experiencing this issue, we recommend directly contacting Quicken Support for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I do apologize that we could not be of more assistance.

tipsmcc · Answer

Helloo Jasmine - Prior to today I was using everything and it all worked.

This just started happening with Capital One.

So this is not a new online service being offered.

I was able to sign in to my account with no problem.