Anyone else getting this message when trying to update CapitalOne accounts? FDP-189 CC-589

Markgr9

Error #1

   Error Status: error

     Agg Status: CP_SCRIPT_ERROR

     Error Code: FDP-189

       WCC Code: CC-589

         Detail: Script not written yet. New script needs to be supported for this FI 

           Days: 1

        Snoozed: 0

        created: 2023-05-24 11:42:56 +0000

       modified: 2023-05-24 11:43:26 +0000

       lastSeen: 2023-05-24 11:43:26 +0000

          Count: 2

          fiBID: 20754

         fiName: Capital One Card - Current

     aggChannel: FDP_DEFAULT

Jpwells

I am receiving something similar today. Quicken is unable to connect to Capital One and is prompting me to reauthorize. This started today for me. When I try to reauthorize, I get the following:

Please try again later.

Care Code: FDP-189

Details:
CP_SCRIPT_ERROR
Script not written yet. New script needs to be supported for this FI

Quicken Jasmine

Hello @Markgr9 and @Jpwells,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

An FDP-189 error message will be presented if the financial institution has recently begun offering online services with Quicken. It can take up to five days for new online services to be fully available in Quicken. You may follow this link to access a FAQ that provides more information.

I hope this helps!

tipsmcc

Helloo Jasmine - Prior to today I was using everything and it all worked.

This just started happening with Capital One.

So this is not a new online service being offered.

I was able to sign in to my account with no problem.

Quicken Jasmine

Hello @tipsmcc,

Thank you for providing more information, though I do apologize for the delay in response.

If you are still experiencing this issue, we recommend directly contacting Quicken Support for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I do apologize that we could not be of more assistance.

mikeschinkel

I am experiencing the same FDP-189 error with CaptialOne as well.