chase problem

leonard kearney
Member ✭✭
i have three investment accounts (simple method). the connections between Q and chase are not correct - when i deactivate and reactivate- why don't all y chase accounts show up? my only option is to create new account.
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Best Answer
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Did you deactivate all of the Chase accounts before you tried to reactivate? Any accounts that have not been deactivated prior to reactivation cannot be given a new connection. Deactivate them all and then reactivate Chase. Then all of your Chase accounts should be available to be linked.
(QW Premier Subscription: R49.29 on Windows 11)
0
Answers
-
Did you deactivate all of the Chase accounts before you tried to reactivate? Any accounts that have not been deactivated prior to reactivation cannot be given a new connection. Deactivate them all and then reactivate Chase. Then all of your Chase accounts should be available to be linked.
(QW Premier Subscription: R49.29 on Windows 11)
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so i deactivate all, then when i go to set up the first it requires a log on to chase, etc.
then i reactivate 2nd account and repeat for each account?0 -
ok, seems to have worked. the first set up too me through all the accounts at one time
thanks.1