chase problem

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leonard kearney
leonard kearney Member ✭✭✭
edited June 2023 in Investing (Windows)
i have three investment accounts (simple method). the connections between Q and chase are not correct - when i deactivate and reactivate- why don't all y chase accounts show up? my only option is to create new account.

Best Answer

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
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    Did you deactivate all of the Chase accounts before you tried to reactivate? Any accounts that have not been deactivated prior to reactivation cannot be given a new connection. Deactivate them all and then reactivate Chase. Then all of your Chase accounts should be available to be linked.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
    Options

    Did you deactivate all of the Chase accounts before you tried to reactivate? Any accounts that have not been deactivated prior to reactivation cannot be given a new connection. Deactivate them all and then reactivate Chase. Then all of your Chase accounts should be available to be linked.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

  • leonard kearney
    leonard kearney Member ✭✭✭
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    so i deactivate all, then when i go to set up the first it requires a log on to chase, etc.
    then i reactivate 2nd account and repeat for each account?
  • leonard kearney
    leonard kearney Member ✭✭✭
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    ok, seems to have worked. the first set up too me through all the accounts at one time

    thanks.
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