Online Bills Issues

tapierce
tapierce Quicken Windows Subscription Member ✭✭
edited July 2023 in Paying Bills, Online Billers & Reminders (Windows)
I currently have 8 online bills that are in error/needs attention. Regardless of how many times I try to go through the "Fix It" process or how long I wait in between tries (days), they seem to always show the error message "Unable to Update Billers". Is this normal? At this point they just seem to be an unnecessary eye sore.
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @tapierce,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Rick56
    Rick56 Member ✭✭✭

    I am also seeing this issue.

    FYI, I was able remove all online billers then add one successfully but when I try to add a second online bill, I either get the cannot add error or the still connecting with Fix It instructions that do not work. Hope this helps.

    Rick

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please consider alternatives to Quicken Bill Manager

    cap71 avoid late fees.PNG

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