Bill reminders are failing and will not keep correct date.

shaanahamm

Worked with customer rep have to delete bill reminders and repost as diff description to show up in July. At first it was just the bills in the first two weeks in July that would not enter correctly (meaning the date would not show up in correct month). Two hours later the third week started to delete from July and only show up in August. So I delete, reenter or put in differently and hope it stays. What the he??….. Stop this now please

Quicken Kristina

Hello @shaanahamm,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Are you still encountering the issue, or did deleting and re-entering the reminders correct the issue?

When did the issue start happening?  Was there anything that happened just before the issue started, such as a power surge, power outage, update, unexpected program or computer shutdown, etc?  Do you keep your Quicken file on your C drive or is it on a shared network drive?  Is your Quicken file synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

Thank you.