Bank-Fund Staff FCU downloads nothing, despite success message

Options
erikjohnson2
erikjohnson2 Member ✭
edited July 2023 in Errors and Troubleshooting (Windows)

Zero transacitons downloaded even though there are some. Completion status is success. Resetting the downloads doesn't help.
Anyone else having this problem?
How to get it working again?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    Hello @erikjohnson2,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Once that is done, see if the issue still continues to persist.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories