Bank-Fund Staff FCU downloads nothing, despite success message
![erikjohnson2](https://us.v-cdn.net/6031128/uploads/defaultavatar/nTYA6S0SVB4GN.jpg)
Zero transacitons downloaded even though there are some. Completion status is success. Resetting the downloads doesn't help.
Anyone else having this problem?
How to get it working again?
Comments
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Hello @erikjohnson2,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.- Navigate to Edit
- Preferences...
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Once that is done, see if the issue still continues to persist.
I hope this helps!
-Quicken Anja
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