I haven't received an update prompt for PNC

Velvil Member

I received the May 18 email —- but was there to be a program prompt for updating? I don't see this option in the program itself.


  • Quicken Kristina
    Quicken Kristina Moderator mod

    Hello @Velvil,

    Thank you for reaching out to the Community. You should receive that prompt when it is time to migrate your account(s) to the new connection method. We tend to push the prompt to users in phases so that not all PNC customers who use Quicken are trying to go through the process at the same time. When you do get the prompt, it will look similar to the sample image below, and it will generally appear when you are trying to update your accounts.

    I hope this helps!

    Quicken Kristina

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