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CC-800 error on Chase credit card

kmagnush

Everything was fine yesterday, and this morning, when downloading transactions from my credit cards, I get a CC-800 error on the Chase card, saying that I need to reauthorize. So I followed the steps, and it didn't work in Quicken, although Chase did say I was authorized (said so on the site and also emails they sent). Yet I can't get past the error in Quicken, and it won't let me download transactions for anything else (it's stuck on that error). So I'm guessing this is a Quicken-Chase problem? Has anyone else encountered this?

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Comments

Quicken Kristina

Hello @kmagnush,

Thank you for reaching out to the Community and telling us about this issue. I'm sorry to hear you're running into this problem. If you haven't done so already, I would recommend following the troubleshooting steps in this article.

Thank you.

kmagnush

thank you, that worked. Just strange that it happened. We hadn't done anything on our side.

Quicken Kristina

Thank you for your response,

I'm glad that you were able to resolve the error.

Thank you.