Has anyone else been experiencing Credit Score issues in Quicken since 17 May 2023?

Question

Prior to 17 May I had no problem finding a correct credit score. After 17 May, the backup data was present but the score showed Zero (0).  I called Quicken support and was told to contact Equifax who provides the score via an interface with Quicken.  Getting to actually talk to an Equifax person is next to impossible.  When I did, they said it was a Quicken issue.  Anyone else experiencing this?

Quicken Kristina · Answer

Thank you for your reply,

If there are no errors in Quicken and you're able to view your credit data without issue, that indicates the issue is an incorrect score being sent by Equifax.  This article provides some contact information for Equifax.

I apologize that I can't do more to help.

Rick4 · Answer

Nope.  Nothing.  The only way I know there's an error is the Zero Credit Score

Quicken Kristina · Answer

Thank you for your reply,

Are you getting any error messages in Quicken when pulling up your credit data?

Thank you.