Anyone else experiencing One-Step Update Freezing Half-way Through the Process
Best Answer
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Hello All,
Thank you for reaching out to share the issue that you are experiencing.
We do currently have an active alert regarding issues with slow updates in Quicken for Windows/Mac. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. If you do not see the option to bookmark, please make sure that you are signed into the Quicken Community.
I do apologize for any inconvenience caused in the meantime.
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
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Answers
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Yes, same here. Tried it 4 times. Each time I had oto close Quicken using Task Manager.
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Yes, and my list never starts. Everyone is "Updating Account"0
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Yes, nothing working right now or so it seems.. started for me w/ Amex.. thought it was the new connection issues, but nope.. can't even connect and continue to error/time out.. have to close using Task Manager on my end as well. I even spent 30 minutes w/ Quicken support two hours ago and they had me uninstall and reinstall the program, even though now when I called, I was told a known issue.. seems right hand doesn't know what left hand is doing..0
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I called and was told it's a systemwide issue.
Now it just needs to be posted, so we know when we can successfully download our transactions.0 -
same problem here
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Same problem here. It started after the previous update. I managed to unregister and reregister my accounts but that takes forever to get them hooked back up. Everything working fine and now back to the same old download, updating, processing, then no error but no transactions downloaded. This is beyond frustrating.-1
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Hello All,
Thank you for reaching out to share the issue that you are experiencing.
We do currently have an active alert regarding issues with slow updates in Quicken for Windows/Mac. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. If you do not see the option to bookmark, please make sure that you are signed into the Quicken Community.
I do apologize for any inconvenience caused in the meantime.
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
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Mine, R49.33 froze this morning using Win 11, now goes through the process and all 20 accounts say complete. But nothing downloads.0
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FYI - Updating slow is different than not updating at all0
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Now it completes and fails to download any transactions.
What next?0 -
Same observation
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The posted in the alert that it should be fixed
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Too many bugs lately. While it's great that they're constantly updating the product, it's becoming clear that they don't test the updates very well to check if there are unintended consequences.0
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NOT resolved!
Still can't get through a one-step download. Have to get out of Quicken via Task Manager.0 -
Downloaded the latest update. Seems to work now.0
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Yes all of my one step updates for all banks, freeze Quicken and I have to restart the program. It all started AFTER updating. Ugh.
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