New transactions not showing up

Joey05
Joey05 Quicken Windows Subscription Member

Immediately after last update to Quicken I updated my accounts. They all have red arrows next to them, but no transactions are showing up at bottom of register. They are also not automatically clearing. I cannot deactivate and reactivate as I am told there are transactions that need to be accepted. Well yeah, I know! How do I fix this, please?

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Joey05,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Which financial institution(s) are you experiencing this with? What is the connection method? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages? How long has this issue been occurring?

    I look forward to your response.

    -Quicken Jasmine

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  • Joey05
    Joey05 Quicken Windows Subscription Member

    my bank, Chase, Discover, Amazon. All accounts that worked previously.

    Express Web Connect.

    No error codes or messaging. Accounts have flags next to them indicating transaction downloads, but nothing visible.

    This issue has been occurring since last Quicken update performed on June 1. Worked perfectly before.

    Thank you for any help in resolving this.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    At the bottom of the register, is there an area titled "> Downloaded Transactions (xx)"?
    If so, click the ">" to expand this area and you should be able to see the newly downloaded transactions.

This discussion has been closed.