Error Code; QCS-403-1 Account Sync Error with Fidelity

Options
rjwronbo
rjwronbo Member ✭✭
edited July 2023 in Download, Add/Update Accounts (Mac)

I haven't changed a thing on my side but since the last update I no longer can connect to my individual brokerage accounts at Fidelity. I reset and added them again but no success. I have also sent 3 requests into Support….. nothing but crickets at this point. Hopefully someone has a solution

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Options

    Hello @rjwronbo,

    Thank you for reaching out to the Quicken Community to share that you are experiencing this issue.

    We do have an active alert regarding users receiving QCS-403-1 errors during OSU/Sync. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. If you do not see the option to bookmark the alert, please make sure that you are signed into the Quicken Community.

    We do apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • rjwronbo
    rjwronbo Member ✭✭
    Options
    Thanks for the response, glad it's not just me.... Please confirm for me that Quicken tests with brokerage firms before releasing updates.
This discussion has been closed.

Categories