PNC web connect changes killed transaction downloads

rondesgr
rondesgr Member ✭✭
edited July 2023 in Download, Add/Update Accounts (Windows)

I can't downloaded PNC transactions to my credit card accounts. I have no program with my PNC bank accounts. I tried using "set up online" and the "tools""account list""activate downloads" and the "account details""online services""set up now" as well as the instructions emailed from Quicken. None work. Quicken will pull up a tab in my browser to PNC and I then authorize PNC to talk with Quicken. Quicken shows "sign into pnc bank - web connect bank" and spins the wait icon for several minutes. After this long wait, it times out. What do I need to do to my PNC credit card transactions?! I have no problems with my other credit card accounts.

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  • rondesgr
    rondesgr Member ✭✭

    After 2 hours of troubleshooting on my own, I fixed it. Since I didn't record all the steps, I'm not sure how I corrected it.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rondesgr,

    Thank you for coming back to update us!

    We are happy to hear that you were able to resolve the issue!

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

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