US Bank - Pending transactions included in online balance

Randy 415
Randy 415 Quicken Windows Subscription Windows Beta Beta
edited July 2023 in Registers & Transactions (Windows)

When trying to reconcile, the pending transactions are included, and set the balance off, so that you either have to skip reconciliation until another day, or you end up entering an adjusting transaction.

I see this is happening with Chase. Well, it is impacting more than just Chase.

I have it in both my US Bank checking and my US Bank visa accounts.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Randy 415,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance as this issue will likely require an escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Randy 415
    Randy 415 Quicken Windows Subscription Windows Beta Beta

    Actually, this is a known issue being fixed. And yes, it is the same as Chase Bank and Bank of America. Ticket number: 10331272.

This discussion has been closed.

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