Mar2023-One Step is downloading transactions already in my register and reconciled
The original ticket is closed and I do not know how to contact the 2nd or 3rd line agent who tried diligently to figure out what was going on. Between Quicken and TurboTax along with other Windows 10 previously reliable applications acting "weird" I got to the bottom of the issues.
Display memory leaks caused by what was unimaginable memory management of all 3 web browsers…. because on that particular laptop it was limited by me not remembering it was Windows 32-bit because Microsoft never provided as easy migration path from 32-bit to 64-bit back with this laptop was cloned not reinstalled for my rental properties.
New laptop so I can run both in parallel (side-by-side) for 2 accounting cycles… no crashes and surprisingly no more "cloud" blues
I hope this gets to the right persons on the front lines dealing with customers like me who almost gave up on Quicken after gee '92-'23 gee 30 years of accounting records no longer backed up on paper.
Comments
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What bank(s) are you having this with? What connection method? Do TOOLS, Account List and look in the "Transaction Download" column for this info. Has the method recently changed?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
The referenced prior report:
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
I eventually gave up… I have a place holder in the account for the screw up…. issue has not repeated itself in the Ally Bank register since March. Issue may have been related to a memory crash problem on that particular laptop due to the new Quicken need for more memory and that laptop being Windows 32-bit.
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