Quicken account email change

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JLunis
JLunis Member ✭✭

This should be easy. I've changed email addresses. Changed the email address here and in my Quicken acct web site. My email in the w10 app still shows my old email address. How do I change it?

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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Q Desktop, or the mobile app?

    And where specifically are you seeing this?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • splasher
    splasher SuperUser ✭✭✭✭✭
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    See if this helps.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • JLunis
    JLunis Member ✭✭
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    Thanks for the replies.

    First, PC or mobile. I thought w10 indicated windows 10. Sorry for the confusion.

    Tried the Preferences idea. I get to "Quicken and Cloud Accounts," but the response is a SignIn popup. don't get the "Quicken Profile" your post shows. Also found out opening Quicken W10 and closing the password popup results in my quicken account displaying. Thought I had to signin for it to display.

  • splasher
    splasher SuperUser ✭✭✭✭✭
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    but the response is a SignIn popup. don't get the "Quicken Profile" your post shows. 

    You didn't say, did you try logging in using your new email address? You may or not get the blurred out area.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • JLunis
    JLunis Member ✭✭
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    No. I open Quicken and get a popup asking only for password. while logged in, If I go to HELP>My account, I see my old email address.

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited June 2023
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    sometimes we folks get confused…. it appears that now, any program is called an APP -
    we tend to go… desktop —> is still a program - and tablets, phones, watches, cars have APPs -

    QWin - R54.16 - Win10

  • retird
    retird Member ✭✭✭✭
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    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • JLunis
    JLunis Member ✭✭
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    Didn't know that. I'll probably forget it by next week, but nice to know

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