Dropdowns not working

TallGo
TallGo Quicken Windows Subscription Member
edited July 2023 in Registers & Transactions (Windows)

When entering a transaction on my Windows Subscription, I cannot use the dropdown list for any field with that feature. Categories, Dates, Tags, nothing. This has been happening for awhile and I assumed the bug would be fixed but apparently, I am the only person experiencing this.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @TallGo,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Did this issue begin to occur after updating to a new release? If so, which update? Do you receive any error codes or messages? When exactly did you first notice this issue occurring?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Could this be caused by a missing optional setting in Edit / Preferences / Data Entry & Quickfill?

    image.png

    For dropdown lists in bank register transaction entry to work, I believe, the 2nd, 3rd and 4th options from the top need to be checkmarked.

This discussion has been closed.

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