What's going on with Capital One? (Q Mac, error FDP-189)

Bobr967io

I try to update my credit card accounts from Capital One. I don't get a Quicken error code, but I get an error message from Capital One -

"Please try again later.

Care Code: FDP-189

Details:
CP_SCRIPT_ERROR
Script not written yet. New script needs to be supported for this FI"

The error message is truncated in Quicken, and appears to be from Capital One.

This isn't the "Account is Locked" error, so I don't think that known issue is relevant.

Is there a fix for this? Does anyone know what's going on?

Quicken Anja

Hello @Bobr967io,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review this support article regarding error FDP-189.

As stated at the bottom of the article, if the error persists after 5 days, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

Thank you!

Quicken Anja

Hello @Bobr967io,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review this support article regarding error FDP-189.

As stated at the bottom of the article, if the error persists after 5 days, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

Thank you!

Bobr967io

Thank you, that worked. I have done this previously with Capital One, so I have to ask, how often will I need to redo this?