HTTP-400 when syncing to web

a.ertel
a.ertel Quicken Windows Subscription Member
edited July 2023 in Errors and Troubleshooting (Windows)

Every time I try to sync to the Web, using the "sync now" button in the "Mobile and Web" tab (Quicken for windows), I get and error message that says "Quicken encountered a client side error while syncing your data [HTTP-400]. This has been for more than a week and I have tried many times.

Any suggestions or solutions?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @a.ertel,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. First, I would recommend you try logging out of Quicken, then logging back in. To do that, go to Edit>Preferences>Quicken ID & Cloud Accounts. Click on the blue link that says Sign in as a different user.

    sign in as different user link.png

    When the confirmation box comes up, type "yes", then click Sign Out. Quicken will log you out and bring you back to the login screen. Login using your Quicken ID and password.

    Thank you.

    Quicken Kristina

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