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Display of Bills & Income Tab

pawhitco

On starting Quicken, prior to the update for Quicken Deluxe to Version R50.14, the Bills & Income tab would open to the same level of display (7 days, 30 days, 90 days, etc.) as it was in at the time of the previous closing the program. Following R50.14 and continuing with R50.15, the Bills & Income tab defaults to the 14 day view. Is this an error in the update, is it the new normal, or is there a setting somewhere that I have not been able to find?

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Accepted answers

Quicken Anja

Hello @pawhitco,

Thank you for taking the time to visit the Community and reporting this issue, though we apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA available at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

All comments

Quicken Anja

Hello @pawhitco,

Thank you for taking the time to visit the Community and reporting this issue, though we apologize that you are experiencing this.

We apologize for any inconvenience in the meantime! Thank you.

VA Kidd

I am experiencing the same issue. "…escalated internally…" The issue has not corrected eighteen days after pawhitco's post?

pawhitco

At least, i am not the only one experiencing this problem. Does Quicken Anja have an update on the resolution progress?

Dcchief

Are you guys going to fix this anytime soon!!!!

RAY A TKACH

When will it be resolved?

RAY A TKACH

Please resolve as quickly as you take auto renewal !

pawhitco

It seems that Anja's initial answer, "This is a known issue that has been escalated internally", is a true statement. However, It is so deep internally, that it has not seen the light of day. C'mon, Quicken, although this is not a critical issue and can be worked around, its is an inconvenience and it points to a change that occurred during an update. It should be a simple fix: something that has been in the program for years and always worked prior to Update Version 50.14, should be able to be reinstated with minimal effort.