Quicken connects to Thrivent mutual fund accounts, authenticates but no data transferred

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migraine
migraine Member ✭
edited August 2023 in Download, Add/Update Accounts (Mac)

Quicken connects with my Thrivent mutual fund accounts, authenticates, takes a couple of minutes acting like it is downloading but it then shows $0 balance and no data, or valuation whatsoever.

I see numerous posts with no answer. I don't have a wealthscape account either.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @migraine,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. When did this issue first begin to occur? What is your connection method with Thrivent? You can see the connection method by navigating to Settings > Downloads > Connection Type. Do you receive any error codes or messages? What exactly occurs when connecting your accounts and attempting to initiate a download?

    I look forward to your response.

    -Quicken Jasmine

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