Issues with JC Penny and PNC

System
System Member admin
edited August 2023 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Only two of my 9 accounts now download despite all efforts.

Comments

  • John W. Taylor
    John W. Taylor Quicken Windows Subscription Member ✭✭

    I'm having the same problem with several accounts. JCPenny and PNC CC accounts to name a few. The problem appears to have started around June 30th or July 1st. Discover is downloading ok and PNC checking account is dowloading ok. No error messages. If you go the account lists and look at last date downloaded you can see accounts that are not downloading.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @John W. Taylor,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Which financial institution(s) are you experiencing this with? What is the connection method? You can see the connection method by navigating to Tools > Account List. When did this issue begin to occur? After a recent update? If so, which update? What exactly occurs when attempting to download transactions?

    I look forward to your response.

    -Quicken Jasmine

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