Navy Federal Credit Union Not Updating

Cool JP
Cool JP Quicken Windows Other Member
edited August 2023 in Download, Add/Update Accounts (Mac)

I have received two case numbers regarding this issue, but my account has not downloaded since February 2023. What is Quicken doing to rectify this problem. My Version is R50.16. Nothing support does works. Any suggestions regarding another program similar to Quicken I can use? Are they reimbursing us?

Comments

  • Hummingbirdxss
    Hummingbirdxss Quicken Windows 2017 Member

    Same here. Will connect with my NF and goes through the process but no transactions are downloading. Was working just fine prior to last update.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Cool JP and @Hummingbirdxss,

    Thank you for reaching out to the Quicken Community.

    We do currently have an active alert regarding various banking errors with Navy Federal Credit Union, this could be contributing to the issues that you are experiencing. You may follow this link to access that alert where you may bookmark it in order to remain up to date with any new information, ETAs, or resolutions that may occur.

    We do apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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