Truist constantly requiring 2FA/MFA Code

galojah

This has only become a thing in the last several weeks. Every day when I go into Quicken to download my transactions, Truist requires a code to be texted/emailed. This hadn't been an issue before. Is anyone else experiencing this and hopefully solved it?

Quicken Kristina

Hello @galojah,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Was there anything that happened just before the issue started (for instance, did you have to disconnect and reconnect the account(s), or did it happen immediately after an update, or something else?)? Did you change any security settings in your internet browser? Sometimes, if the settings are too high, they can block the cookies your financial institution needs to be able to recognize you. Have you checked the financial institution's website to see if there is any sort of "remember me" option?

Thank you.