Voided bill payments are being recreated automatically

Henri Gonnet

I've deleted three transactions in the online center. After refreshing, the register is showing that Quicken has recreated the payments with new check numbers and new delivery dates. They are not "repeating transactions". Has anyone had this problem?

Quicken Kristina

Hello @Henri Gonnet,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Do those transactions show up in the payment account register, or just in the online center? Does cancelling/deleting them from the register prevent them from re-appearing? After you delete, are the transactions instantly coming back? If not, what is triggering the transactions to re-appear (for instance, do they come back when you run One Step Update, or do they show up when you restart Quicken, or in response to some other action)? Do you have bill reminders in the Bills and Income section that may be adding the payments back in?

Thank you.