The problem is on a Windows 10 Home PC running Quicken Starter VR50.16. It occurred after installing a Quicken update. The software prompted me to reauthorize USAA accounts and hung up on a slow network connection. I attempted to change to another network-we have access to two. That cancelled the process and the online access information was removed from the accounts. I'd backed up just prior to this event.
A couple of months ago I had difficulties with reauthorizing and had crosslinked files and other problems. I muddled through and downloads were working well until now.
After reviewing the response to a post by a USAA customer with similar problems I closed some old accounts. I'm reluctant to try the online setup for the remaining accounts until I hear advice on this post.