Ally Bank Connection Issue

mjqkn Member

I'm having a connection issue with Ally Bank (see atthaced error message), I just added a new account and cannot get it to connect properly. I have other Ally accounts that are all working properly.

thank you


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @mjqkn,

    Thank you for reaching out to the Quicken Community though I do apologize that you are experiencing this issue.

    A CC-501 error occurs when Quicken is unable to connect to your bank account for recent transaction information. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. You may follow this link to access a FAQ that provides more information.

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.