Ally Bank Connection Issue

mjqkn
mjqkn Quicken Windows Subscription Member
edited August 2023 in Download, Add/Update Accounts (Windows)

I'm having a connection issue with Ally Bank (see atthaced error message), I just added a new account and cannot get it to connect properly. I have other Ally accounts that are all working properly.

thank you

QUicken_AllyBank_Error.png

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @mjqkn,

    Thank you for reaching out to the Quicken Community though I do apologize that you are experiencing this issue.

    A CC-501 error occurs when Quicken is unable to connect to your bank account for recent transaction information. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. You may follow this link to access a FAQ that provides more information.

    I hope this helps!

    -Quicken Jasmine

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