Quicken reports Payflex issue as resolved but it is still not working

SAL0808
SAL0808 Quicken Windows Subscription Member ✭✭
edited August 2023 in Download, Add/Update Accounts (Windows)

After months of not being able to download from Payflex, I received a noticed that the issue was resolved. However after trying to set up on line services, closing Quicken and restarting, trying to add a new account, and retrying to set up, I am still getting the same error that Payflex is not allowing communication with Quicken.

So is it resolved and working? Or is it resolved in that it will not be reactivated and available?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @SAL0808,

    Thank you for reaching out to the Community.

    If you are still experiencing this issue after the Alert has been marked resolved, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • SAL0808
    SAL0808 Quicken Windows Subscription Member ✭✭

    is the Payflex issue "resolved" in that it should now be working? Or is it "resolved" in that it is closed and will not be corrected and downloading will continue to be unavailable?

This discussion has been closed.

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