CC-502 Error to Citibank

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octi8
octi8 Member ✭
edited September 2023 in Download, Add/Update Accounts (Windows)

Is there an issue updating to Citibank (checking account)? I am getting CC-502 Errors.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @octi8,

    Thank you for reaching out to the Quicken Community.

    We do currently have an ongoing active alert regarding various banking errors with CitiBank. You may follow this link to access that alert where you may bookmark it in order to remain up to date with any new information, ETAs, or resolutions that may occur.

    We do apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • sgreer
    sgreer Member ✭
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    It's been almost a year since this issue happened to me. It is very frustrating as our Costco Citibank card is our primary card.

  • lizardpie
    lizardpie Member ✭
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    This is happening to me as well for quite a while. Regarding the link you provided above, there doesn't appear to be any update since 1-30-2023. Can you provide any status?

  • Cosmo D
    Cosmo D Member ✭
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    Any status update on resolving this? it has been 7 months since the last update on the link you provided

This discussion has been closed.

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