Paycheck wizard issues

tcdragon Member ✭✭

Get random paycheck changes to existing paychecks from a year or two ago. Not little changes, but it creates ASCII characters and the amounts are outrageous in the Billions, and such to odd accounts and categories. I tried to recover to earlier backup which works except causing a ton of re-inputing recent information until I do an online update/sync and then they come back. It is completely unusable. I tried to delete the paychecks and re-input using the correct info and it is fine across all accounts until I sync and they return. Tried reinstall, tried backups, tried old versions. No resolve. This has been happening to me for the last 2 months.

I'm on Windows 11

Quicken Premier and then upgraded to Home and Business

Version R50.16




  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @tcdragon,

    Thank you for reaching out to the Quicken Community.

    Due to the nature of this issue, we recommend that you contact Quicken Support directly for further assistance as an escalation may be in order. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    We do apologize that we could not be of more assistance.

    -Quicken Jasmine

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