FDP 102 - Citi accounts - QMac (edit)

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oma
oma Member ✭
edited August 2023 in Errors and Troubleshooting (Mac)

I have been having issues with downloading from my Citi accounts and from Citi cards on and off for months. now it has stopped connecting with my Mac completely, and all I get is to call quicken help code FDP 102. quicken says they are working on it with Citi, Citi tells me it is a Quicken problem? Is my only solution to transfer to a different bank?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @oma,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this and for not having received a response yet.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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