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Bank of America can't connect - "We couldn't get information about Bank of America..."

Misthios

Recently my Bank of America transaction downloads stopped working. I removed online services and now can't add back BofA. When I try to set up online services (Activate One Step Update), I receive a message:

Any ideas?

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Misthios

I fixed this. It ended up that my Netgear router was blocking this somehow. I went to my router settings and it automatically made some changes that solved the problem.

Quicken Jasmine

Hello @Misthios,

Thank you for reaching back out to share the troubleshooting steps that you took.

We are happy to hear that you were able to reach a resolution!

Please do not hesitate to reach out with any further questions or concerns.