The same HELOC issue saying "The loan is paid off" is happening with PNC loans. Please fix ASAP!

TeeDub25 Member

On-going issue. Super frustrating. Please fix. PNC HELOC issue says the loan is paid off and there is no way to access the register. Tried suggestions below, and they don't work for me.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @TeeDub25,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with PNC? You can see the connection method by navigating to Tools > Account List. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.