401k Employer Match Keeps Changing Account

Question

I'm trying to record my employer match to my 401k. It is a scheduled paycheck wizard transaction, but every time I go to enter it, the account for the 401k is blank. I select the account and save the transaction, but when I reopen the transaction it has reverted to the checking account. I am running Quicken Deluxe for WIndows, version R51.10, build 27.1.51.10

Quicken Kristina · Answer

Thank you for your reply,

I suggest that you try validating and/or super validating your data file.  Please save a backup file prior to performing these steps.

Validate:

* File
* Validate and Repair File...
* Validate File
* Click OK
* Close the Data Log
* Close Quicken (leave it closed for at least 5 secs)
* Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

* File
* Hold CTRL + Shift and click Validate and Repair File...
* Super Validate File
* Click OK
* Close the Data Log
* Close Quicken (leave it closed for at least 5 secs)
* Reopen Quicken and see if the issue persists.

Thank you.

KingMan · Answer

It was exhibiting the behavior with both an existing as well as new paycheck income reminder. The existing one is several years old, tried creating a new one while attempting to get it to work.

Quicken Kristina · Answer

Hello @KingMan,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem.  When did this issue start?  Is this an existing paycheck income reminder that you are trying to edit (and the edits aren't taking), or is this a new paycheck reminder that you're trying to set up?

Thank you.