Accounts not downloading transactions through Express Web Connect

ssanders24
ssanders24 Quicken Windows Subscription Member
edited September 2023 in Download, Add/Update Accounts (Windows)

I updated Quicken to R51.10 several days ago. Since then, my banking accounts have been unable to update and download transactions after choosing One Step Update. These accounts show that they are processing the data but then Quicken hangs and shows as "Not Responding." I then have to go into Windows Task Manager and the task.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @ssanders24,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • ssanders24
    ssanders24 Quicken Windows Subscription Member

    I updated Quicken to R51.12 yesterday and the problem is now resolved.

    Thanks!

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @ssanders24,

    Thank you for coming back to update us.

    We are happy to hear that the issue has been resolved!

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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