Apple Card almost every month there's an adjustment

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Bailey8700
Bailey8700 Member

MacBook Pro: Venture 13.0: Quicken Deluxe 17.2.1

I've tried asking the Apple Card people, but they don't know.

I easily download the transactions from my Apple Card to Quicken and they match the Apple statement; however, every few months, there's an unreconciled amount—no transaction matches it. I don't know if it's related to Apple Cash or not. Sometimes those amounts show up in the statement, but not in the transactions, and sometimes they show up in the transactions. I also have seen Apple Cash Reimbursements show up in the statement and transactions.

I know I can just keep adding the adjustments because they don't seem to take anything away from anything else, but I'm stubborn, or as I like to say—determined!

Any ideas as to where these adjustments keep coming from and how I might stop them?

Comments

  • Quicken Jasmine
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    Hello @Bailey8700,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Apple? You can see the connection method by navigating to Settings > Downloads > Connection Type. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

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