Addition Financial - trouble downloading transactions (edit)

zstaylor2
zstaylor2 Quicken Windows Subscription Member ✭✭
edited September 2023 in Download, Add/Update Accounts (Windows)

I had it working for 1 download, then all of a sudden it didnt download any new transactions. I deactivated the transaction download and attempted to reactivate it, now it doesnt even find my accounts. Any suggestions? The frustration with Addition has been going on for months.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @zstaylor2,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this.

    Could you please elaborate and provide further details on what exactly happens when you attempt to reactivate the accounts? Do you receive any specific error code(s) and/or message(s) that you can provide us with here, please?

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    here is the entry -
    Are you now using Quicken One Step Update -
    or manually downloading from the Addition Financial online website ?

    02155 02155 02155 Addition Financial
    https://www.additionfi.com/ 407-896-9411
    https://online.additionfi.com/onlinebanking/SignIn.aspx ACTIVE
    BANKING,CREDIT&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

  • zstaylor2
    zstaylor2 Quicken Windows Subscription Member ✭✭

    I was finally able to activate the one step download. It took many tries over several days.

This discussion has been closed.

Categories