The budget feature is not working.

amt606

I have the Windows version R51.12 build 27.1.51.12 of Quicken. The budget feature is buggy. I created a budget for 2023. Now, when I open the planning window, the budget does not have the same numbers I that I entered to create the budget. It has come up with numbers all on it's own making the whole budget program useless. After I correct the budget and close the program, the errors reappear when I reopen the program. This has been going on for several weeks. The program was poorly designed to begin with. I have been a customer for decades and this is the worst defect I have seen. Users are entitled to a refund on this software for 2023. I will not be renewing my subscription if this isn't fixed asap.

JLF Blessed

Are you using the sync feature for the mobile app? I have been having problems with the budget also messing up and finally after looking at past issues it seems there is an issue with the sync. I have turned sync off, which is a bummer since now we can't use the mobile app.

Quicken Kristina

Hello All,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue is a bug that has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, once a solution is created it will be made available as part of a future release.

Thank you!

(CTP-6291)

JLF Blessed

Kristina -

Are these known issues listed somewhere? I looked through all the posts in the "Alerts, Online Banking and Product Issues" section, but could not find this. Also, will this specific fix be listed somewhere that I can monitor so I'll know when I can use the mobile app again?