Chase Transactions fail to download despite connecting and confirming

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britchie911
britchie911 Unconfirmed, Member ✭✭
edited September 2023 in Errors and Troubleshooting (Mac)

Quicken tells me Chase is changing connection method and then connects through browser. This has been the case for months when I connect. Anyway, it connects and I can see all my balances which are correct in the browser window populated by Chase but even through Quicken says downloading transactions in top left screen nothing downloads and the register balances do not update thus incorrect.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @britchie911,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Chase? You can see the connection method by navigating to Tools > Account List. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

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